According
to the JD Power and Associates, the majority of mobile phone subscribers are
not too happy with the 4G technology LTE smartphone. The reason is 'poor
battery'.
Data
collected from JD Power and Associates shows that dissatisfaction with the
performance of LTE smartphone battery also affects the overall satisfaction of
the mobile phone. 4G smartphone owners only give an average value of 6.1 from
10. On the other hand, 3G smartphone gives users the tools they are 0.6points
higher at 6.7 points. Meanwhile, in September, LTE smartphone gives users an
average value of 6.9 and the mean performance of the smartphone batteries also
reduce the level of customer satisfaction LTE gadgets.
Some
vendors may not care about customer satisfaction, but this study suggests that
manufacturers should look at customer satisfaction. As many as 25% of customers
who report their level of satisfaction and their claims will remain faithful to
the producer when issuing its latest handset. Only 13% customer satisfaction
value of 7 to 9 on the ability of their batteries.
In
the same report, Apple ranks highest recorded for seven consecutive times in
smartphone customer satisfaction, followed by HTC which ranks second after.
source
teknoup
Tag :
LTE
0 Comments for "LTE 4G Smartphone Battery Performance Graded Satisfactory Poor"